Refund policy

Right of Withdrawal

You have 14 days from the date of receipt of your order to request a return, in accordance with French consumer law.
Conditions for Return

The item must be unused, in its original condition and original packaging.
Customized products and special items cannot be returned.

Return Process

To initiate a return, please contact us at support@eurlchristophe.com with your order number.

Once your request is approved, we will provide return instructions.
Return Address

EURL CHRISTOPHE COMTE

32 B Rue des Forges

53640 Le Horps

France
Return Shipping Costs

Return shipping costs are paid by the customer, unless the return is due to an error on our part (wrong item sent, damaged item, or defective product).
Refunds

After we receive and inspect the returned item, the refund is processed within 14 days to the original payment method.
Exchanges

We accept exchanges for the same product, subject to availability. Please contact us to arrange an exchange.